Returns & Exchanges
We want you to love your Hairburst journey, but if you are not entirely satisfied with your purchase, we offer a 30-day return policy for unopened and unused products. Please ensure items are returned in their original packaging to qualify for a full refund.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive your unique Return Authorization Number.
Package Your Items
Securely pack your unused Hairburst products in their original box, ensuring all seals are intact to prevent damage during transit.
Ship the Package
Affix the provided return shipping label to your parcel and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing